Overview of What You Will Learn

Explanted Medical Device Warranty Credit Overpayments are a major focus by CMS and the OIG. Learn what CMS is expecting from your facility and why this standard is difficult to comply with. The OIG’s latest national audit of 911 hospitals showed critical areas of noncompliance and why relying on the vendor reps is problematic. Understand the financial and legal accountability when you are the explanting hospital. There will be a panel discussion on best practice solutions these health systems have put in place to address this complex standard. They will also share some lessons learned on their journey to compliance. Where you’re just starting to address this issue or are fairly confident in your process, you’re going to want to watch this webinar.

In this webinar, you will gain the following insights:

  • Learn OIG expectations of hospital and the legal and financial risk of non-compliance
  • Understand the departments involved in compliance process and learn where our panel hospital’s assign oversite.
  • Learn the role play vendor reps should have in your process and how to set expectations with them.
  • Learn why it is important to have all clinical areas in the process not just Cath Lab. Strategies to get everyone participating.

Watch the Webinar

About the Speakers

Alan Brander


Alan has over 30 years of hospital experience in clinical social work, nursing and hospital administration. Alan is a Fellow in the American College of HealthCare Executives and was a HealthCare Accreditation Certified Professional.  He was the creator of TrackCore, a tissue and implant compliance tracking solution and TurnOver Tracker, an OR optimization software designed to provide real time monitoring and notification to key personnel involved in the turnover process between surgical cases. 

Dennis Beall JD, RPh

Dennis has over 32 years auditing and consulting experience – The last 12 years have been in the healthcare industry.  He worked 10 years with Contract Management Strategies, Inc. and developed the Warranty Tracking Program.  The past 2.5 years with SpendMend, LLC working exclusively on the Warranty Tracking Program.

Joe Heminger

Joe Heminger graduated from grand valley state university in 2020 and started at SpendMend as an intern in 2017. Joe has become a subject matter expert on Medical Device Explant Warranty Tracking and is the Business Development Representative for SpendMend’s Medical Device Credit Tracking solution.

Angie Crane

Angie Crane began her career as a Radiologic Technologist in the Radiology Departments at Good Samaritan and Bethesda Hospital in 1996 in Zanesville, Ohio. Angie moved to the Cath Lab in 1998 and worked there for 14 years and in 2012 transferred to the EP Lab for 7 years. Angie received a Bachelor of Science Degree in Healthcare Management in 2016. She transitioned to Operational Manager of the EP Lab and Cath Lab in 2019. With restructuring of departments at Genesis, Angie now manages the EP Lab and Heart and Vascular Care Managers, consisting of PCI, CHF, CABG, Arrhythmia and Structural Heart.

Vicki Dardenne

Vicki Dardenne is System Director of Procurement for Baptist Health System in Arkansas. She has 29 years of experience in healthcare specializing in Finance, Revenue Cycle/Payer Reimbursement and Supply Chain. For the past 4 years, Vicki has been responsible for the oversight of tracking and reporting free or reduced price medical devices for Baptist Health. She earned a BBA in Accounting from the University of Central Arkansas and holds a CPA license from the State of Arkansas.

Eric O’Neal BSBA, BSN, RN

Eric has worked at Baptist since the beginning of the pandemic. First, through most of the pandemic, as an Emergency Room Nurse and now as the Clinical Resource Leader. Eric has lead a value analysis team that onboards all new products, verifies product cost-to-value relationships, and maintains compliance on all acute care product recalls. The hospital is a 492 bed Level II trauma center and the largest facility in the Baptist Health Care network. Our Baptist LifeFlight was first established in 1977. It was the third hospital-based aeromedical helicopter program in the United States and the first in Florida. We have a new state-of-the-art main facility that is currently being built and scheduled to open 2023.